Modern Slavery Policy

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Modern Slavery Policy

Quality Care Cover recognises that all businesses have an obligation to prevent slavery and human trafficking and is committed to ensuring through all possible means that this is prevented within its business and supply chains through which it operates. With Modern Slavery still taking place across the country, the Modern Slavery Act came into force on the 29th of October 2015 with the aim of seeking and eliminating the criminal act of slavery, human trafficking and forced labour.

Modern slavery can take many forms and the following definitions are encompassed within the term ‘modern slavery’ for the purposes of the Modern Slavery Act 2015;

• ‘Slavery‘ is where ownership is exercised over a person
• ‘Servitude’ involves the obligation to provide services imposed by coercion
• ‘Forced or compulsory labour‘ involves work or service extracted from any person under the menace of a penalty and for which the person has not offered himself voluntarily
• ‘Human trafficking’ concerns arranging or facilitating the travel of another with a view to exploiting them.

Quality Care Cover takes its responsibility for supplying workers extremely seriously and is aware of the risks that our business activities attract. It is the mandate of Quality Care Cover to conduct business in an ethical and honest manner and is committed to implementing and enforcing systems that ensure modern slavery and human trafficking are not only prevented but fished out and dealt with according to the provision of the law.

Structure and Business

Quality Care Cover is a healthcare recruitment agency, placing a wide range of healthcare professionals such as Nurses, Doctors, Allied Health Professionals (AHP) and non-clinical care workers into both public and private healthcare sectors in the UK.

Policy statement

Quality Care Cover is committed to working transparently, fairly, and with integrity in all business dealings and relationships, wherever in the country we operate.

Quality Care Cover will constantly uphold all laws relating to modern slavery and in all the jurisdictions in which we operate. We are bound by the laws of the UK, including the Modern Slavery Act 2015, in regard to our conduct both at home and abroad.

Due Diligence

Quality Care Cover ensures strict and thorough compliance checks are carried out for all candidates that we supply. During the registration and vetting process, the identity of each candidate and their right to work are fully vetted in line with the Home Office guidance and NHS employer’s checking standards. All our staff and candidates have access to dedicated whistle-blowing channels

Employee Responsibilities

As an employee of Quality Care Cover, you must ensure that you read, understand, and comply with the information contained within this policy, and with any training or other anti-slavery information, you are given.

All employees and those under our control are equally responsible for the prevention, detection, and reporting of slavery and other forms of modern slavery. They are required to avoid any activities that could lead to, or imply, a breach of this anti-slavery policy.

If you have reason to believe or suspect that an instance of modern slavery has occurred or will occur in the future that breaches this policy, you must notify your line manager.

If any employee breaches this policy, they will not only face disciplinary action, and dismissal for gross misconduct but also report it to legal authorities. Quality Care Cover has the right to terminate a contractual relationship with an employee if they breach this anti-slavery policy.

What happens if I need to raise a concern?

This section of the policy covers 3 areas:

  1. How to raise a concern.
  2. What to do if you are a victim of modern slavery.
  3. Protection.

How to raise a concern

If you suspect that there is any form of modern slavery taking occurring in relation to Quality Care Cover, you must raise your concerns at as early a stage as possible. If you’re uncertain about whether a certain action or behaviour falls within the definition of modern slavery (as provided above), you should speak to your line manager or the Managing director.

What to do if you are a victim of Modern Slavery

You must tell your line manager as soon as possible if you experience or suspect another within or in affiliation with Quality Care Cover or its connected suppliers. All concerns reported to management will be dealt with in accordance with the UK Government guidance. Should you suspect a patient/service user you care for whilst working is a victim of modern slavery, you must raise your concern in line with the Trust policy. Should you be worried to report this, please ensure you notify the Clinical Nurse Manager at Quality Care Cover who will notify the client.


If you experience or you report a concern relating to potential act(s) of modern slavery, Quality Care Cover understands that you may feel worried about potential repercussions. Quality Care Cover will support anyone who raises concerns in good faith under this policy; even if the investigation finds that they were mistaken.

Quality Care Cover will ensure that no one suffers any detrimental treatment as a result of reporting a concern relating to potential act(s) of modern slavery.

Detrimental treatment refers to dismissal, disciplinary action, threats, or unfavourable treatment in relation to the concern the individual raised.

If you have reason to believe you’ve been subjected to unjust treatment as a result of a concern or reporting, you should inform your line manager or the Managing director immediately.

Training and communication

Quality Care Cover will provide training on this policy as part of the induction process for all new employees and candidates.

Quality Care Cover’s anti-slavery policy and zero-tolerance attitude will be clearly communicated to all suppliers, contractors, business partners, and any third parties as needed at the outset of business relations, and as appropriate thereafter.

Quality Care Cover will provide relevant anti-slavery training and support to its employees and candidates they may require with regard to human trafficking, forced labour, servitude and slavery.  

Record keeping

Quality Care Cover will keep detailed and accurate records of employees and candidates (in line with the Data Protection policy and procedure) and will have appropriate internal controls to support this policy.

Monitoring and reviewing

Quality Care Cover’s Managing director is responsible for monitoring the effectiveness of this policy and will review its implementation of it on an annual basis. They will assess its suitability, adequacy, and effectiveness. Internal control systems and procedures designed to prevent all forms of modern slavery are subject to regular checks to ensure that they are effective in practice. Where there is a need for improvement, we will ensure they are implemented as soon as possible. Employees are encouraged to offer their feedback on this policy if they have any suggestions for how it may be improved. Feedback of this nature should be addressed to the line manager. This policy does not form part of an employee’s contract of employment and Quality Care Cover may amend it at any time to improve its effectiveness in combatting modern slavery